Privacy Policy

SAVANNAH’S PRIZES – PRIVACY POLICY

Savannah’s Prizes LTD, a company registered in England and Wales, with company number [insert company number]. We understand that protecting your personal data is important. This Privacy Policy sets out our commitment to protecting the privacy of personal data provided to us, or otherwise collected by us when providing our website and online competitions (Services) or when otherwise interacting with you.

It is important that you read this Privacy Policy together with any other detailed privacy notices we may provide when we are collecting or processing personal data about you so that you understand our privacy practices in relation to your data.


The information we collect

Personal data is information that relates to an identified or identifiable individual. We may collect, use, store and disclose different kinds of personal data about you which we have listed below:

  • Identity Data including first name, last name, and date of birth.
  • Contact Data including billing address, delivery address, email address and telephone numbers.
  • Financial Data including bank account details (through our banking partner).
  • Transaction Data including details about payments from you to us and other details of entries you have made with us.
  • Technical and Usage Data including IP address, login data, browser session, geo-location data, device and network information, page views, session data, acquisition sources, search queries, browsing behaviour and website usage.
  • Profile Data including competitions you have entered, social media interactions, interests, preferences, feedback and survey responses.
  • Interaction Data including information provided when participating in features such as surveys, promotions or events.
  • Marketing and Communications Data including preferences in receiving marketing and communication preferences.
  • Professional Data (where applicable) including employment history and experience.

We do not actively request special category data (such as health, ethnicity, beliefs etc.), nor do we collect information about criminal convictions. If required by law, we will only collect such data where permitted.


How we collect personal data

We collect personal data in a variety of ways, including:

  • Directly: when you contact us, enter competitions, or use our website or services.
  • Indirectly: when you interact with our website, emails, social media or messaging platforms.
  • From third parties: including analytics providers, marketing platforms and cookie providers.
  • From publicly available sources: such as social media platforms.

Purposes and legal bases for processing

We process your personal data in accordance with applicable data protection laws. The key purposes include:

  • Providing our services (including processing entries and delivering prizes)
  • Communicating with you about your entries or enquiries
  • Internal record keeping, billing and administration
  • Improving our website, services and marketing
  • Running competitions, promotions and campaigns
  • Complying with legal obligations

We rely on lawful bases including:

  • Performance of a contract
  • Legitimate interests
  • Legal obligations
  • Consent (where applicable)

Our disclosures of personal data to third parties

We may disclose personal data to:

  • employees, contractors and related entities
  • IT service providers, hosting and server providers (e.g. [insert hosting provider])
  • marketing and advertising providers
  • professional advisors (legal, financial, insurance)
  • business partners or sponsors (where applicable)
  • regulatory authorities, courts or law enforcement where required
  • any party involved in a business transfer or sale

Overseas transfers

Your data may be stored or processed outside the UK. Where this happens, we ensure appropriate safeguards are in place, including:

  • transferring only to countries with adequate protection; or
  • using approved contractual clauses

Data retention

We retain personal data only as long as necessary to fulfil the purposes it was collected for, including legal, regulatory and reporting requirements.


Your rights and controlling your personal data

You have rights under UK data protection law, including:

  • Access to your personal data
  • Correction of inaccurate data
  • Request deletion
  • Restrict or object to processing
  • Data portability
  • Withdraw consent (where applicable)

To exercise your rights, please contact us using the details below.


Unsubscribe

You can opt out of marketing communications at any time via the unsubscribe link or by contacting us.


Complaints

If you have concerns, please contact us first. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) (www.ico.org.uk).


Storage and security

We take appropriate measures to protect your personal data from misuse, loss, or unauthorised access. However, no system is completely secure, and data transmission is at your own risk.


Cookies

We may use cookies to improve user experience. Where required, we will obtain consent before placing non-essential cookies.

For more details, see our Cookie Policy: [insert link]


Links to other websites

We are not responsible for the privacy practices of third-party websites linked from our site.


Updates to this policy

We may update this Privacy Policy from time to time. Updates will be posted on our website and, where appropriate, notified to you.


Contact us

For any questions or requests, please contact:

Savannah’s Prizes LTD
Email: [insert email address]
Address: [insert registered address]
Phone: [insert phone number]